Terms and Conditions





The laws of England and Wales applied.

Your use or purchase of the Salonix.co.uk website means that you agree to the following terms and conditions. 

This website is operated by Salonix (referred to as "Salonix/we/our/us/Salonix.co.uk"). As user of this website (referred to as "you/your") you acknowledge that any use of this website including any transactions you make ("use/using") is subject to our terms and conditions below.




These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.


You must be at least 18 years of age to use this website.  By using this website and by agreeing to these terms and conditions you warrant and represent that you are at least 18 years of age.


This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our Salonix's use of cookies in accordance with the terms of Salonix's privacy policy / cookies policy.


License to use website


Unless otherwise stated, Salonix and/or its licensors (including but not ending at Wella & Phyto) own the intellectual property rights in the website and material on the website.  Subject to the license below, all these intellectual property rights are reserved.


You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions. 


You must not:


·         republish material from this website (including republication on another website);

·         sell, rent or sub-license material from the website;

·         show any material from the website in public;

·         reproduce, duplicate, copy or otherwise exploit material on this website for a commercial purpose;

·         edit or otherwise modify any material on the website; or

·         redistribute material from this website except for content specifically and expressly made available for redistribution.


Where content is specifically made available for redistribution, it may only be redistributed within your organisation.


Acceptable use


You must not use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.


You must not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.


You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without Salonix’s express written consent.


You must not use this website to transmit or send unsolicited commercial communications.


You must not use this website for any purposes related to marketing without Salonix’s express written consent.


Restricted access


Access to certain areas of this website is restricted.  Salonix reserves the right to restrict access to  areas of this website, or indeed this entire website, at Salonix’s discretion.


If Salonix provides you with a user ID and password to enable you to access restricted areas of this website or other content or services, you must ensure that the user ID and password are kept confidential. 


Salonix may disable your user ID and password in Salonix’s sole discretion without notice or explanation.


User content


In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material and audio-visual material) that you submit to this website, for whatever purpose.


All images on the site are for display purposes only and may not refelect the actual image in the discription.


You grant to Salonix a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.  You also grant to Salonix the right to sub-license these rights, and the right to bring an action for infringement of these rights.


Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Salonix or a third party (in each case under any applicable law). 


You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaint.


Salonix reserves the right to edit or remove any material submitted to this website, or stored on Salonix’s servers, or hosted or published upon this website.


Notwithstanding Salonix’s rights under these terms and conditions in relation to user content, Salonix does not undertake to monitor the submission of such content to, or the publication of such content on, this website.


No warranties


This website is provided “as is” without any representations or warranties, express or implied.  Salonix makes no representations or warranties in relation to this website or the information and materials provided on this website. 


Without prejudice to the generality of the foregoing paragraph, Salonix does not warrant that:


l        this website will be constantly available, or available at all; or

l        the information on this website is complete, true, accurate or non-misleading.


Nothing on this website constitutes, or is meant to constitute, advice of any kind. If you require advice in relation to any legal, financial or medical matter you should consult an appropriate professional.


Limitations of liability


Salonix will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website:


l        to the extent that the website is provided free-of-charge, for any direct loss;

l        for any indirect, special or consequential loss; or

l        for any business losses, loss of revenue, income, profits or anticipated savings, loss of contracts or business relationships, loss of reputation or goodwill, or loss or corruption of information or data.


These limitations of liability apply even if Salonix has been expressly advised of the potential loss.


Salonix’s website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, whether express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of our website and any information provided by you. You must bear the risk associated with the use of the internet.

We try to make sure that all material on the website is reputable, correct and of high quality, if this is nit the case at any time we cannot accept responsibility. also we will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the website.

In particular we are not liable to you for the following:
 :Incompatibility of the website with any of your equipment, software or telecommunications links.
 :Technical problems including errors or interruptions of the website
 :Unsuitability, unreliability or inaccuracy of the website
 :Failure to meet your requirements

To the full extent allowed by law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of which terms includes, without limitation ,pure economic loss, loss of profits, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages that arise out of or related to the Salonix website.




Nothing in this website disclaimer will exclude or limit any warranty implied by law that it would be unlawful to exclude or limit; and nothing in this website disclaimer will exclude or limit Salonix’s liability in respect of any:


l        death or personal injury caused by Salonix’s negligence;

l        fraud or fraudulent misrepresentation on the part of Salonix; or

l        matter which it would be illegal or unlawful for Salonix to exclude or limit, or to attempt or purport to exclude or limit, its liability.




By using this website, you agree that the exclusions and limitations of liability set out in this website disclaimer are reasonable. 


If you do not think they are reasonable, you must not use this website.



Salonix has endeavoured to make the descriptions (including all images) of the Products as accurate as possible but we cannot be held responsible for changes in Size, Content or Presentation of Products made by the relevant manufacturer.

These Terms do not affect your Statutory Rights as a consumer.

Subject as aforesaid, to the maximum extent permitted by law, Salonix excludes liability for loss or damage of any kind howsoever arising, including without limitation any direct, indirect or consequential loss whether or not such loss arises out of any problem you notify to Salonix and Salonix shall have no liability to pay any money by way of compensation, including without limitation all liability in relation to:
any incorrect or inaccurate information on Salonix.co.uk;
any interruptions to or delays in updating Salonix.co.uk;
the infringement by any person of any Intellectual Property rights of any third party caused by their use of Salonix.co.uk or any Product purchased through Salonix.co.uk;
any loss or damage resulting from your use of inability to use the Salonix website or resulting from unauthorised access to, or alteration of your transmissions or data in circumstances which are beyond our control;
any loss of profit, wasted expenditure, corruption or destruction of data or any other loss which does not directly result from our error;
any amount or kind of loss or damage due to viruses or other malicious software that may infect a users computer equipment, software, data or other property caused by persons accessing, using or downloading Salonix.co.uk, or from transmissions via emails or attachments received from salonix;
all representation,warranties,conditions and other terms which but for this notice would have effect.



Other parties


You accept that, as a limited liability entity, Salonix has an interest in limiting the personal liability of its officers and employees.  You agree that you will not bring any claim personally against Salonix’s officers or employees in respect of any losses you suffer in connection with the website.


Without prejudice to the foregoing paragraph, you agree that the limitations of warranties and liability set out in this website disclaimer will protect Salonix’s officers, employees, agents, subsidiaries, successors, assigns and sub-contractors as well as Salonix.


Unenforceable provisions


If any provision of this website disclaimer is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions of this website disclaimer.




You hereby indemnify Salonix and undertake to keep Salonix indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Salonix to a third party in settlement of a claim or dispute on the advice of Salonix’s legal advisers) incurred or suffered by Salonix arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions.


Breaches of these terms and conditions


Without prejudice to Salonix’s other rights under these terms and conditions, if you breach these terms and conditions in any way, Salonix may take such action as Salonix deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.




Salonix may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.




Salonix may transfer, sub-contract or otherwise deal with Salonix’s rights and/or obligations under these terms and conditions without notifying you or obtaining your consent.


You may not transfer, sub-contract or otherwise deal with your rights and/or obligations under these terms and conditions. 




If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.  If any unlawful and/or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.



You can order from us in the following ways

1. Online via the website
2. Via email at shop@salonix.co.uk
3. By telephone 01757705151
4. By cheque or postal order(made out in GBP) post to the following address with a copy of your order. Cheques are to be made payable to Salonix please note that orders by cheque. Will not be dispatched until your cheque has cleared in our bank which can take 5-7 days. 


Hair & Beauty

3 Abbey Place




Placing an Order

When you place an order online we will send an email to you to confirm we have received it.  This email confirmation is produced automatically.  The fact that you have received an automatic confirmation does not always mean we can meet your order.  However, we will endeavour to do so if the product/item (s) are not available we will let you know by email or telephone.


Salonix reserve the right to cancel any sale and not supply product/item(s) if it is reasonable to do so and may change or discontinure the availability product/item (s) at anytime at its sole discretion.  This does not affect your statutory rights.  

Acceptance of your order and the completion of the contract between you and us will take place on despatch to you of the products ordered unless we have notified you that we do not accept your order or you have cancelled it 

Unfortunately from time to time pricing errors on the website may occur.  Should we discover an error in pricing of the product (s) in your order we will inform you as soon as possible by email or telephone.  You will have the option to reconfirm the order at the correct price, change or cancel (if we are unable to reach you the order will be cancelled).  If an order is cancelled, any payment made will be refunded in full.




We take payment from your card or PayPal account at the time we receive your order, once we have checked your card or PayPal details and stock availability. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible. A full refund will be given where you have already paid for the goods. Additional Terms and Conditions for payments made by paypal can be found at www.paypal.co.uk (this link will open in a new window). (Salonix is not responsible for the content of external websites)


You must pay for your order before it is delivered.  You can do so by credit/debit card, (cheque or postal order. In the event of not ordering via the website)

Orders maybe processed online, telephone or via email using a credit/debit card.

To ensure shopping online is secured your credit/debit card details will be encrypted to ensure that these details cannot be intersepted by a third party.  Your credit card company may also carry out security checks to ensure your order is genuine. Our encryption is carried out via the PayPal website. (Salonix is not responsible for the encryption of external websites or external plugins)

All orders are subject to our own security and credit card verification procedures.  Salonix reserve the right to withold any order that has failed to be verified.  Should there be any problems with verification you will be notified via email or telephone.

We do not accept post dated cheques.




Salonix delivers to all destination inside the UK and the UK ONLY  Please see our Delivery Policy for further details.





You have the right to cancel your order any time up to seven working days by contacting our customer service py post or email telling us the item you are returning and the reason why.

Items returned should be in there original condition and unused.

You will need to package the item securely and post it back to us once we receive the item we will check and refund on goods and postage where suitable. We cannot accept goods back that have been used. 

If you have any questions to ask about your product/item or need help on deciding whether to keep them or not please contact us on Hair@salonix.co.uk


Small damages could occur during transit such things as small dents in the outer packaging, such things as these can not be helped. Rather than returning the full item we may on occasion ask you to email digital proof of the damage and can send out new packaging.

If your item has been damaged in transit please inform us within 6 days of receiving it.
We will ask you to return it with original packaging and a covering letter to the address below. When we receive the damaged item we will send out a replacement.

Hair & Beauty

3 Abbey Place




Entire agreement


These terms and conditions , together with Copy Right Notice, Privacy/Cookie Policy, Medical Disclaimer and Delivery/Returns policies constitute the entire agreement between you and Salonix in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.



Salonix may change or withdraw any part of Salonix.co.uk, or may refuse you access to the web site at any time if we consider it necessary.

Salonix may also terminate this Agreement and immediately remove, cancel or suspend access to and use of Salonix.co.uk upon breach of any part of these Terms whatsoever.

Termination shall be without prejudice to Salonix other rights.

Salonix acts as a principal on its own account and not as an agent for you or any other person.

Salonix does not enforce any provision of this agreement such will not be considered a continuing waiver.

You should always follow instructions on all items purchased such as patch tests and health warnings, Salonix can not be held responsible for any allergic or adverse reactions caused by products purchased from Salonix



Copyright © 2015 Salonix

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