Delivery Policy

Standard Orders are presently dispatched via Private Courier which usually takes between 2-5 working days after processing but may take longer. We reserve the right to change our choice of courier without any notification to yourself, if you wish to know the current courier we use please contact us on Hair@salonix.co.uk. Items posted using this service cannot be tracked but are picked up in person by a representative from the courier. Please note that items sent via any Special Delivery (GHD Stylers, any order where courier delivery has been specifically requested or any other order at Salonix discretion) will require a signature upon receipt and, therefore, may take longer than standard parcels if there is no one to sign for it. So please make sure that there is someone available to sign for your parcel during office hours or give us an alternative address to deliver to. Please note, All orders are processed at the end of each working day and are picked up via private courier every Tuesday and Thursday before 2pm, Please keep this in mind when placing orders as ordering Thursday could mean your order is not processed until later in the day and will not be dispatched from us until Tuesday. We make every effort to deliver on time that is stated on Salonix.co.uk however we will not be liable for any lose caused to you by late delivery. Please order from Salonix.co.uk with enough time left to prevent any loss caused to you by late delivery. This does not effect your statutory rights as the consumer. Next Day delivery is not available to the following postcodes. AB31, AB33-45, AB 51-56, HS 1-9, IV 1-28, IV 30-32, IV 36, IV 40-49, IV 51-56, IV 63, KA 27-28, KW 1-17, PA 20-38, PA 41-49, PA 60-78 , PH 19-26, PH 30-44, PH 49-50, TR 21-25, ZE 1-3, All BT, All GY, All JE, All IM. Orders to the above postcodes will be sent on a 2 day service (a signature will be required upon receipt of your parcel). We can not always offer Next Day Delivery and the service is not currently offered on any items unless specifically started. Delivery charges start at £2.75 per item. We currently only deliver to Main land UK ONLY, if you are outside of this area please contact us before placing your order to make sure we can facilitate it.

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